In today’s fast-paced business environment, leveraging technology to enhance sales processes is not just beneficial; it’s essential. Microsoft’s Dynamics 365 CRM Sales Insights stands at…
4 min read
Every organization has unique selling processes that guide sellers from initial contact to closing deals. In the dynamic world of sales, a well-defined sequence is…
4 min read
Microsoft Dynamics 365
1
Platform
28
Apps
4.4
Million Users
Customer relationship management (CRM) is a set of integrated, data-driven software solutions that help manage, track, and store information related to your company’s current and potential customers. By keeping this information in a centralized system, business teams have access to the insights they need, the moment they need them.
Empower sales teams with automation, contextual insights, and next-generation AI.
Enable agents to resolve issues quickly using generative AI and automation
Create engaging experiences by uniting customer data with real-time journeys and Copilot in Customer Insights
Transform your service operations, deliver exceptional service, and improve customer experiences.
Reduce mundane tasks
Generate customer-specific email drafts, email summaries, and opportunity summaries with copilot capabilities.
Show then you know them
Seamlessly manage customer requests from any channel while handling multiple sessions at the same time.
Accelerate sales and close more deals with Microsoft Dynamics 365 Sales, an end-to-end sales solution that makes selling easier.