Dive into Dynamics

Insights, Tips, and Strategies

Microsoft Dynamics 365

1

Platform

28

Apps

4.4

Million Users

Customer relationship management (CRM) is a set of integrated, data-driven software solutions that help manage, track, and store information related to your company’s current and potential customers. By keeping this information in a centralized system, business teams have access to the insights they need, the moment they need them.

Dynamics 365 Sales

Empower sales teams with automation, contextual insights, and next-generation AI.

Dynamics 365 Customer Service

Enable agents to resolve issues quickly using generative AI and automation

Dynamics 365 Marketing

Create engaging experiences by uniting customer data with real-time journeys and Copilot in Customer Insights

Dynamics 365 Field Service

Transform your service operations, deliver exceptional service, and improve customer experiences.

Dynamics 365 Sales

Close More Deals

Reduce mundane tasks

Generate customer-specific email drafts, email summaries, and opportunity summaries with copilot capabilities.

Read more →

Get a 360 degree view of a customers

Show then you know them

Seamlessly manage customer requests from any channel while handling multiple sessions at the same time.

Read more →

Sales Acceleration Guided Tour

Accelerate sales and close more deals with Microsoft Dynamics 365 Sales, an end-to-end sales solution that makes selling easier.